Managed Support Services
All our Products and Solutions divisions are efficiently and thoroughly backed up by our Managed support Services division (MSS). This Division, not only takes care of all Warranty calls, but also, engages itself very actively in Annual Maintenance Contract Services (AMC) and other related services quite comprehensively. Employing a fleet of Trained and Certified on-field Service Engineers, this division is “On the Move” at all times and has an excellent reputation of keeping up with the resolution of day-today challenges faced by Customers.
Some of the Value added services handled by this division :
- Annual Maintenance Contract / Annual services Contract for Multi Brand IT Systems.
- Facility Management Services.
- Resident Engineers & Technology Staffing Services.
- Data Center Management Services.
- Managed Print Services (pay per use).
- Automated Managed Services (AMS) Solutions – On Site or Remote solutions.
- Remote Infrastructure Network & Server Management.
- Asset & Inventory Management & Monitoring services.
- Patch and software management Services.
- ITIL complaint Help Desk Services .
- End point security & BUDR.
- IT Facility shifting services.
- Incident based support call/Break Fix Support Services.